Posted: Mon Oct 12, 2009 1:23 pm
Ok here is the model no# KDL-40XBR4 serial no#8247029
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Sony LCD KDL-40XBR4 - TV turns itself off
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Posted: Tue Oct 13, 2009 7:20 am
Does not appear to support a cable card. Bear in mind that my last comment is really going out on a limb for this problem. Let us know if changing the AC outlet cured the problem.
Posted: Tue Oct 13, 2009 3:05 pm
Ok I called Sony yesterday and moved the Tv to another outlet did a refresh scan for digital channels. When the scan was done found some more digi channels, went through the channel hopping method to see that every thing is ok, and what you know "Boom" it happen again this time on different channels instead.
Channels 4.1 - 44.1 and 205.1 one more thing I don't get what you're saying about the cable card either.
Channels 4.1 - 44.1 and 205.1 one more thing I don't get what you're saying about the cable card either.
Posted: Thu Oct 15, 2009 7:41 am
Since the product does not support a cable card there is no need to go any further on that. Not sure if a channel is triggering the shutdown or if it is simply a random event based on what you have recently reported. You don't have anything else connected like a DVD player in which case I would suggest running the TV with that source and input to see if it still shuts down. A typical outcome of your problem would be to pick the unit up and see if the problem can be reproduced in the shop. At this point my best advice is to call service to figure out what is going on.
http://www.tvrepairpros.com/
If you have an extended warranty then you need to contact the provider and a service center will be assigned.
The only other possibilities remaining would be a sleep timer on the TV, refer to your owners manual, or some exterior thing generating an IR remote command, find the remote sensor and cover it so your remote does not work (yes, that means you will have to manually control the product for this test).
http://www.tvrepairpros.com/
If you have an extended warranty then you need to contact the provider and a service center will be assigned.
The only other possibilities remaining would be a sleep timer on the TV, refer to your owners manual, or some exterior thing generating an IR remote command, find the remote sensor and cover it so your remote does not work (yes, that means you will have to manually control the product for this test).