Dish Network Service

Started by mrrcdd Jul 25, 2005 13 posts
Read-only archive
#1
----- HDTV Magazine Tips List -----

I was an original Direct TV subscriber after giving up my BUD which I first
installed while living in Indiana in 1980 (yep....6 years before
deregulation and scrambling began and there was no down conversion.......4.2
- 4.8 GHz all the way to my commercial grade International Crystal receiver
via hard-line).

I left Direct for Dish due to the ability to get my locals on Dish, and the
higher number of HD channels.

In my case, this has been a mistake. I have a clear line of site. On a
sunny day, if someone drives by and spits out the car window, I lose the
signal. Dish sent an installer back to peak the dish, which has not helped.


Now if I have problems, I have to pay for a service call.

I am on the second 522 dual tuner PVR and third HD811 receiver. All of my
equipment is fed with UPS. I also have a Joslyn whole house surge
protector.

At least with the last 811, they waived the shipping charges since I have
had so many problems.

I am waiting until this whole MPEG 4 switchover occurs. I will probably go
back to Direct TV. I might lose an HD channel in the process, but at least
it will work when someone spits within a five mile radius.

Dave.

Normal, IL




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#2
----- HDTV Magazine Tips List -----

Dave,

How long are the coax lines to each STB?
Did you install 20db line amps if they are long?
What is the signal strength at the dish or point of entry to the house?
How many STBs you have connected?
Did you try running only one receiver directly without any switchers/couplers/diplexers in the
middle?

Best Regards,

Rodolfo La Maestra



-----Original Message-----
From: HDTV Magazine On Behalf Of
Dave Bowling
Sent: Sunday, July 24, 2005 10:34 PM
To: HDTV Magazine
Subject: Dish Network Service


----- HDTV Magazine Tips List -----

I was an original Direct TV subscriber after giving up my BUD which I first
installed while living in Indiana in 1980 (yep....6 years before
deregulation and scrambling began and there was no down conversion.......4.2
- 4.8 GHz all the way to my commercial grade International Crystal receiver
via hard-line).

I left Direct for Dish due to the ability to get my locals on Dish, and the
higher number of HD channels.

In my case, this has been a mistake. I have a clear line of site. On a
sunny day, if someone drives by and spits out the car window, I lose the
signal. Dish sent an installer back to peak the dish, which has not helped.


Now if I have problems, I have to pay for a service call.

I am on the second 522 dual tuner PVR and third HD811 receiver. All of my
equipment is fed with UPS. I also have a Joslyn whole house surge
protector.

At least with the last 811, they waived the shipping charges since I have
had so many problems.

I am waiting until this whole MPEG 4 switchover occurs. I will probably go
back to Direct TV. I might lose an HD channel in the process, but at least
it will work when someone spits within a five mile radius.

Dave.

Normal, IL




To unsubscribe please click: [email protected]

To receive the digest mode (one email a day made from all posted that same day) send an email to:
[email protected]


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[email protected]
#3
----- HDTV Magazine Tips List -----

Rodolfo,

Thanks for the reply.

Longest coax run is about 90 feet total counting the switch.

Coax is ComScope, sweep tested to 3 GHz.

I had six receivers with my DTV service. I only have the equivalent of
three with Dish. I have one 522 dual tuner PVR and the HD 811.

Signal meter on the receivers for sat 119 and 110 are in the high 90's. Sat
105 runs between 89-92. I did have the dB readings recorded but can't seem
to put my finger on them at the moment. Too many files!

If I can say anything positive it is that HD OTA reception on the HD811 is
excellent. The recent software upgrade made a fantastic improvement on OTA.
No improvement noted for DBS. When I am not plagued with signal drop-outs,
the overall picture quality is excellent for DBS.

We have tried new coax bypassing the switch to each of the receivers. We
even bypassed the grounding block. I actually asked the installer to use
the grounding block I supplied as it is a 3 GHz (red dielectric) versus the
2 GHz (blue dielectric) that Dish was going to supply. No difference in
signal strength or receiver performance on either the 522 or 811. Slightest
mist and I lose signal. I have a neighbor with the same set-up except his
switch is mounted outside at the dish. He gets a little better performance
than me as far as rain fade goes. Any rain at all and the signal is gone.

I suggested line amplifiers to the second tech who came out to re-peak the
dish. I was told that they are to stay within distance limitations during
the installation and are not to use the amps. He blew a little smoke about
the linearity of the in-line bullet amps impacting tuning voltages at the
LNBs.

When I was using the DTV service, it took a torrential downpour to knock the
receivers out of sync.

As I noted, the equipment is fed with UPS. I have had a recording voltmeter
on the line to look for any line fluctuations from the UPS to be sure this
is not a problem. The times that I was monitoring the line when I got the
familiar looking for satellite signal message, the voltage was solid with no
variations.

I never had any RF interference with the BUD or DTV, but wanted to see if
anything new might have popped up across the property.

I used an Agilent Technologies Model E4446A Spectrum Analyzer (capable of 3
Hz to 44 GHz) to check my property for microwave interference. I know that
this would typically be more of a constant problem (while the link is on the
air at least), but I wanted to exhaust all possibilities.

I have exhausted my ideas on troubleshooting this beast.

Any other thoughts would be appreciated. I know that Dish certainly doesn't
have the expertise to fix the problem. Their attitude seems to be that if I
am not satisfied, I should remove the service and move on.

I am just about at the point of doing this. I have tried the Insight Cable
route. Service quality is dismal at best. Not as many HD channels and they
do not carry all of the local HD OTA channels.

I am biding my time for MPEG 4 and DTV upgrades. I want to see what new
packages look like. I like many others bought my DTV equipment. At least
with Dish, all I have to do is ship it back.

Thanks,

Dave.








-----Original Message-----
From: HDTV Magazine On Behalf Of
Rodolfo La Maestra
Sent: Sunday, July 24, 2005 9:44 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Dave,

How long are the coax lines to each STB?
Did you install 20db line amps if they are long?
What is the signal strength at the dish or point of entry to the house?
How many STBs you have connected?
Did you try running only one receiver directly without any
switchers/couplers/diplexers in the
middle?

Best Regards,

Rodolfo La Maestra






To unsubscribe please click: [email protected]

To receive the digest mode (one email a day made from all posted that same day) send an email to:
[email protected]
#4
----- HDTV Magazine Tips List -----

Dave,

I know you mentioned good line of sight but the behavior you describe is similar to wet trees, what
is the elevation of your dish?

What is the strength when wet? Are all the receivers dropping signal strength proportionally?

Is the loss in only some transponders? or all of them stop working?

Try posting this description in the satellite guys forum.

Best Regards,

Rodolfo La Maestra


-----Original Message-----
From: HDTV Magazine On Behalf Of
Dave Bowling
Sent: Monday, July 25, 2005 5:14 PM
To: HDTV Magazine
Subject: Re: Dish Network Service


----- HDTV Magazine Tips List -----

Rodolfo,

Thanks for the reply.

Longest coax run is about 90 feet total counting the switch.

Coax is ComScope, sweep tested to 3 GHz.

I had six receivers with my DTV service. I only have the equivalent of
three with Dish. I have one 522 dual tuner PVR and the HD 811.

Signal meter on the receivers for sat 119 and 110 are in the high 90's. Sat
105 runs between 89-92. I did have the dB readings recorded but can't seem
to put my finger on them at the moment. Too many files!

If I can say anything positive it is that HD OTA reception on the HD811 is
excellent. The recent software upgrade made a fantastic improvement on OTA.
No improvement noted for DBS. When I am not plagued with signal drop-outs,
the overall picture quality is excellent for DBS.

We have tried new coax bypassing the switch to each of the receivers. We
even bypassed the grounding block. I actually asked the installer to use
the grounding block I supplied as it is a 3 GHz (red dielectric) versus the
2 GHz (blue dielectric) that Dish was going to supply. No difference in
signal strength or receiver performance on either the 522 or 811. Slightest
mist and I lose signal. I have a neighbor with the same set-up except his
switch is mounted outside at the dish. He gets a little better performance
than me as far as rain fade goes. Any rain at all and the signal is gone.

I suggested line amplifiers to the second tech who came out to re-peak the
dish. I was told that they are to stay within distance limitations during
the installation and are not to use the amps. He blew a little smoke about
the linearity of the in-line bullet amps impacting tuning voltages at the
LNBs.

When I was using the DTV service, it took a torrential downpour to knock the
receivers out of sync.

As I noted, the equipment is fed with UPS. I have had a recording voltmeter
on the line to look for any line fluctuations from the UPS to be sure this
is not a problem. The times that I was monitoring the line when I got the
familiar looking for satellite signal message, the voltage was solid with no
variations.

I never had any RF interference with the BUD or DTV, but wanted to see if
anything new might have popped up across the property.

I used an Agilent Technologies Model E4446A Spectrum Analyzer (capable of 3
Hz to 44 GHz) to check my property for microwave interference. I know that
this would typically be more of a constant problem (while the link is on the
air at least), but I wanted to exhaust all possibilities.

I have exhausted my ideas on troubleshooting this beast.

Any other thoughts would be appreciated. I know that Dish certainly doesn't
have the expertise to fix the problem. Their attitude seems to be that if I
am not satisfied, I should remove the service and move on.

I am just about at the point of doing this. I have tried the Insight Cable
route. Service quality is dismal at best. Not as many HD channels and they
do not carry all of the local HD OTA channels.

I am biding my time for MPEG 4 and DTV upgrades. I want to see what new
packages look like. I like many others bought my DTV equipment. At least
with Dish, all I have to do is ship it back.

Thanks,

Dave.








-----Original Message-----
From: HDTV Magazine On Behalf Of
Rodolfo La Maestra
Sent: Sunday, July 24, 2005 9:44 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Dave,

How long are the coax lines to each STB?
Did you install 20db line amps if they are long?
What is the signal strength at the dish or point of entry to the house?
How many STBs you have connected?
Did you try running only one receiver directly without any
switchers/couplers/diplexers in the
middle?

Best Regards,

Rodolfo La Maestra






To unsubscribe please click: [email protected]

To receive the digest mode (one email a day made from all posted that same day) send an email to:
[email protected]


To unsubscribe please click: [email protected]

To receive the digest mode (one email a day made from all posted that same day) send an email to:
[email protected]
#5
----- HDTV Magazine Tips List -----

Did you say you replaced the LNB? Water getting into it or the connections
somehow? Have you checked for any looseness on the dish such as loose welds,
screws, etc? Maybe the dish is moving minutely and dropping signal. Check
also its mounting. Try replacing the dish itself. Thump on the LNB to see if
signal is from something loose inside. Possible that whatever the dish is
mounted to moves when wet, such as expanding wood, loose dirt? I am assuming
that the dish is clean and no water is gathering on it, nor the LNB.

I will try to think of other solutions as I am very curious as to the cause,
and cure. I have never had this type of problem in any installs.



-----Original Message-----
From: Rodolfo La Maestra
Sent: Monday, July 25, 2005 5:58 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Dave,

I know you mentioned good line of sight but the behavior you describe is
similar to wet trees, what
is the elevation of your dish?

What is the strength when wet? Are all the receivers dropping signal
strength proportionally?

Is the loss in only some transponders? or all of them stop working?

Try posting this description in the satellite guys forum.

Best Regards,

Rodolfo La Maestra


-----Original Message-----
From: HDTV Magazine On Behalf Of
Dave Bowling
Sent: Monday, July 25, 2005 5:14 PM
To: HDTV Magazine
Subject: Re: Dish Network Service


----- HDTV Magazine Tips List -----

Rodolfo,

Thanks for the reply.

Longest coax run is about 90 feet total counting the switch.

Coax is ComScope, sweep tested to 3 GHz.

I had six receivers with my DTV service. I only have the equivalent of
three with Dish. I have one 522 dual tuner PVR and the HD 811.

Signal meter on the receivers for sat 119 and 110 are in the high 90's. Sat
105 runs between 89-92. I did have the dB readings recorded but can't seem
to put my finger on them at the moment. Too many files!

If I can say anything positive it is that HD OTA reception on the HD811 is
excellent. The recent software upgrade made a fantastic improvement on OTA.
No improvement noted for DBS. When I am not plagued with signal drop-outs,
the overall picture quality is excellent for DBS.

We have tried new coax bypassing the switch to each of the receivers. We
even bypassed the grounding block. I actually asked the installer to use
the grounding block I supplied as it is a 3 GHz (red dielectric) versus the
2 GHz (blue dielectric) that Dish was going to supply. No difference in
signal strength or receiver performance on either the 522 or 811. Slightest
mist and I lose signal. I have a neighbor with the same set-up except his
switch is mounted outside at the dish. He gets a little better performance
than me as far as rain fade goes. Any rain at all and the signal is gone.

I suggested line amplifiers to the second tech who came out to re-peak the
dish. I was told that they are to stay within distance limitations during
the installation and are not to use the amps. He blew a little smoke about
the linearity of the in-line bullet amps impacting tuning voltages at the
LNBs.

When I was using the DTV service, it took a torrential downpour to knock the
receivers out of sync.

As I noted, the equipment is fed with UPS. I have had a recording voltmeter
on the line to look for any line fluctuations from the UPS to be sure this
is not a problem. The times that I was monitoring the line when I got the
familiar looking for satellite signal message, the voltage was solid with no
variations.

I never had any RF interference with the BUD or DTV, but wanted to see if
anything new might have popped up across the property.

I used an Agilent Technologies Model E4446A Spectrum Analyzer (capable of 3
Hz to 44 GHz) to check my property for microwave interference. I know that
this would typically be more of a constant problem (while the link is on the
air at least), but I wanted to exhaust all possibilities.

I have exhausted my ideas on troubleshooting this beast.

Any other thoughts would be appreciated. I know that Dish certainly doesn't
have the expertise to fix the problem. Their attitude seems to be that if I
am not satisfied, I should remove the service and move on.

I am just about at the point of doing this. I have tried the Insight Cable
route. Service quality is dismal at best. Not as many HD channels and they
do not carry all of the local HD OTA channels.

I am biding my time for MPEG 4 and DTV upgrades. I want to see what new
packages look like. I like many others bought my DTV equipment. At least
with Dish, all I have to do is ship it back.

Thanks,

Dave.








-----Original Message-----
From: HDTV Magazine On Behalf Of
Rodolfo La Maestra
Sent: Sunday, July 24, 2005 9:44 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Dave,

How long are the coax lines to each STB?
Did you install 20db line amps if they are long?
What is the signal strength at the dish or point of entry to the house?
How many STBs you have connected?
Did you try running only one receiver directly without any
switchers/couplers/diplexers in the
middle?

Best Regards,

Rodolfo La Maestra






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day) send an email to:
[email protected]


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day) send an email to:
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#6
----- HDTV Magazine Tips List -----

Thanks to those who helped with my neighbors Direct TV issue. The tech came
out and discoverd that they had set it up for the oblong rather than the
round dish that he has. Problem solved.

Anthony R.
Orlando, FL

-----Original Message-----
From: HDTV Magazine On Behalf Of
Joseph Azar
Sent: Monday, July 25, 2005 10:39 PM
To: HDTV Magazine
Subject: Re: Dish Network Service


----- HDTV Magazine Tips List -----

Did you say you replaced the LNB? Water getting into it or the connections
somehow? Have you checked for any looseness on the dish such as loose welds,
screws, etc? Maybe the dish is moving minutely and dropping signal. Check
also its mounting. Try replacing the dish itself. Thump on the LNB to see if
signal is from something loose inside. Possible that whatever the dish is
mounted to moves when wet, such as expanding wood, loose dirt? I am assuming
that the dish is clean and no water is gathering on it, nor the LNB.

I will try to think of other solutions as I am very curious as to the cause,
and cure. I have never had this type of problem in any installs.



-----Original Message-----
From: Rodolfo La Maestra
Sent: Monday, July 25, 2005 5:58 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Dave,

I know you mentioned good line of sight but the behavior you describe is
similar to wet trees, what
is the elevation of your dish?

What is the strength when wet? Are all the receivers dropping signal
strength proportionally?

Is the loss in only some transponders? or all of them stop working?

Try posting this description in the satellite guys forum.

Best Regards,

Rodolfo La Maestra


-----Original Message-----
From: HDTV Magazine On Behalf Of
Dave Bowling
Sent: Monday, July 25, 2005 5:14 PM
To: HDTV Magazine
Subject: Re: Dish Network Service


----- HDTV Magazine Tips List -----

Rodolfo,

Thanks for the reply.

Longest coax run is about 90 feet total counting the switch.

Coax is ComScope, sweep tested to 3 GHz.

I had six receivers with my DTV service. I only have the equivalent of
three with Dish. I have one 522 dual tuner PVR and the HD 811.

Signal meter on the receivers for sat 119 and 110 are in the high 90's. Sat
105 runs between 89-92. I did have the dB readings recorded but can't seem
to put my finger on them at the moment. Too many files!

If I can say anything positive it is that HD OTA reception on the HD811 is
excellent. The recent software upgrade made a fantastic improvement on OTA.
No improvement noted for DBS. When I am not plagued with signal drop-outs,
the overall picture quality is excellent for DBS.

We have tried new coax bypassing the switch to each of the receivers. We
even bypassed the grounding block. I actually asked the installer to use
the grounding block I supplied as it is a 3 GHz (red dielectric) versus the
2 GHz (blue dielectric) that Dish was going to supply. No difference in
signal strength or receiver performance on either the 522 or 811. Slightest
mist and I lose signal. I have a neighbor with the same set-up except his
switch is mounted outside at the dish. He gets a little better performance
than me as far as rain fade goes. Any rain at all and the signal is gone.

I suggested line amplifiers to the second tech who came out to re-peak the
dish. I was told that they are to stay within distance limitations during
the installation and are not to use the amps. He blew a little smoke about
the linearity of the in-line bullet amps impacting tuning voltages at the
LNBs.

When I was using the DTV service, it took a torrential downpour to knock the
receivers out of sync.

As I noted, the equipment is fed with UPS. I have had a recording voltmeter
on the line to look for any line fluctuations from the UPS to be sure this
is not a problem. The times that I was monitoring the line when I got the
familiar looking for satellite signal message, the voltage was solid with no
variations.

I never had any RF interference with the BUD or DTV, but wanted to see if
anything new might have popped up across the property.

I used an Agilent Technologies Model E4446A Spectrum Analyzer (capable of 3
Hz to 44 GHz) to check my property for microwave interference. I know that
this would typically be more of a constant problem (while the link is on the
air at least), but I wanted to exhaust all possibilities.

I have exhausted my ideas on troubleshooting this beast.

Any other thoughts would be appreciated. I know that Dish certainly doesn't
have the expertise to fix the problem. Their attitude seems to be that if I
am not satisfied, I should remove the service and move on.

I am just about at the point of doing this. I have tried the Insight Cable
route. Service quality is dismal at best. Not as many HD channels and they
do not carry all of the local HD OTA channels.

I am biding my time for MPEG 4 and DTV upgrades. I want to see what new
packages look like. I like many others bought my DTV equipment. At least
with Dish, all I have to do is ship it back.

Thanks,

Dave.








-----Original Message-----
From: HDTV Magazine On Behalf Of
Rodolfo La Maestra
Sent: Sunday, July 24, 2005 9:44 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Dave,

How long are the coax lines to each STB?
Did you install 20db line amps if they are long?
What is the signal strength at the dish or point of entry to the house?
How many STBs you have connected?
Did you try running only one receiver directly without any
switchers/couplers/diplexers in the
middle?

Best Regards,

Rodolfo La Maestra






To unsubscribe please click: [email protected]

To receive the digest mode (one email a day made from all posted that same
day) send an email to:
[email protected]


To unsubscribe please click: [email protected]

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day) send an email to:
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day) send an email to:
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#7
----- HDTV Magazine Tips List -----

Ahh, the obvious. Points out the need to go through all the menus to confirm
settings are correct. All of us here I am sure assumed that a "professional"
sent repeatedly from Dish did the obvious. Next time we will know.

Generally speaking, it is better to use the oval dish. Some areas can use a
round for multiple sats, but I make a point of using the oval always. It
does receive better (more signal) and more easily aimed. In more northern
and low signal areas, it is only the dish that can be used; the round cannot
be.


-----Original Message-----
From: Anthony Rizzuto
Sent: Tuesday, July 26, 2005 9:34 AM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Thanks to those who helped with my neighbors Direct TV issue. The tech came
out and discoverd that they had set it up for the oblong rather than the
round dish that he has. Problem solved.

Anthony R.
Orlando, FL

-----Original Message-----
From: HDTV Magazine On Behalf Of
Joseph Azar
Sent: Monday, July 25, 2005 10:39 PM
To: HDTV Magazine
Subject: Re: Dish Network Service


----- HDTV Magazine Tips List -----

Did you say you replaced the LNB? Water getting into it or the connections
somehow? Have you checked for any looseness on the dish such as loose welds,
screws, etc? Maybe the dish is moving minutely and dropping signal. Check
also its mounting. Try replacing the dish itself. Thump on the LNB to see if
signal is from something loose inside. Possible that whatever the dish is
mounted to moves when wet, such as expanding wood, loose dirt? I am assuming
that the dish is clean and no water is gathering on it, nor the LNB.

I will try to think of other solutions as I am very curious as to the cause,
and cure. I have never had this type of problem in any installs.



-----Original Message-----
From: Rodolfo La Maestra
Sent: Monday, July 25, 2005 5:58 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Dave,

I know you mentioned good line of sight but the behavior you describe is
similar to wet trees, what
is the elevation of your dish?

What is the strength when wet? Are all the receivers dropping signal
strength proportionally?

Is the loss in only some transponders? or all of them stop working?

Try posting this description in the satellite guys forum.

Best Regards,

Rodolfo La Maestra


-----Original Message-----
From: HDTV Magazine On Behalf Of
Dave Bowling
Sent: Monday, July 25, 2005 5:14 PM
To: HDTV Magazine
Subject: Re: Dish Network Service


----- HDTV Magazine Tips List -----

Rodolfo,

Thanks for the reply.

Longest coax run is about 90 feet total counting the switch.

Coax is ComScope, sweep tested to 3 GHz.

I had six receivers with my DTV service. I only have the equivalent of
three with Dish. I have one 522 dual tuner PVR and the HD 811.

Signal meter on the receivers for sat 119 and 110 are in the high 90's. Sat
105 runs between 89-92. I did have the dB readings recorded but can't seem
to put my finger on them at the moment. Too many files!

If I can say anything positive it is that HD OTA reception on the HD811 is
excellent. The recent software upgrade made a fantastic improvement on OTA.
No improvement noted for DBS. When I am not plagued with signal drop-outs,
the overall picture quality is excellent for DBS.

We have tried new coax bypassing the switch to each of the receivers. We
even bypassed the grounding block. I actually asked the installer to use
the grounding block I supplied as it is a 3 GHz (red dielectric) versus the
2 GHz (blue dielectric) that Dish was going to supply. No difference in
signal strength or receiver performance on either the 522 or 811. Slightest
mist and I lose signal. I have a neighbor with the same set-up except his
switch is mounted outside at the dish. He gets a little better performance
than me as far as rain fade goes. Any rain at all and the signal is gone.

I suggested line amplifiers to the second tech who came out to re-peak the
dish. I was told that they are to stay within distance limitations during
the installation and are not to use the amps. He blew a little smoke about
the linearity of the in-line bullet amps impacting tuning voltages at the
LNBs.

When I was using the DTV service, it took a torrential downpour to knock the
receivers out of sync.

As I noted, the equipment is fed with UPS. I have had a recording voltmeter
on the line to look for any line fluctuations from the UPS to be sure this
is not a problem. The times that I was monitoring the line when I got the
familiar looking for satellite signal message, the voltage was solid with no
variations.

I never had any RF interference with the BUD or DTV, but wanted to see if
anything new might have popped up across the property.

I used an Agilent Technologies Model E4446A Spectrum Analyzer (capable of 3
Hz to 44 GHz) to check my property for microwave interference. I know that
this would typically be more of a constant problem (while the link is on the
air at least), but I wanted to exhaust all possibilities.

I have exhausted my ideas on troubleshooting this beast.

Any other thoughts would be appreciated. I know that Dish certainly doesn't
have the expertise to fix the problem. Their attitude seems to be that if I
am not satisfied, I should remove the service and move on.

I am just about at the point of doing this. I have tried the Insight Cable
route. Service quality is dismal at best. Not as many HD channels and they
do not carry all of the local HD OTA channels.

I am biding my time for MPEG 4 and DTV upgrades. I want to see what new
packages look like. I like many others bought my DTV equipment. At least
with Dish, all I have to do is ship it back.

Thanks,

Dave.








-----Original Message-----
From: HDTV Magazine On Behalf Of
Rodolfo La Maestra
Sent: Sunday, July 24, 2005 9:44 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Dave,

How long are the coax lines to each STB?
Did you install 20db line amps if they are long?
What is the signal strength at the dish or point of entry to the house?
How many STBs you have connected?
Did you try running only one receiver directly without any
switchers/couplers/diplexers in the
middle?

Best Regards,

Rodolfo La Maestra






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#8
----- HDTV Magazine Tips List -----

Rodolfo,

The elevation is 40.

There are no trees what so ever in the line of sight.

All receivers drop out at the same time. All give the same error message -
Searching for satellite signal.

We had predictions of rain in our area today. As a test, I bypassed the
switch with a direct run from my 811 receiver to the dish.

As soon as it started to get the slightest clouds, the signal dropped.

Thanks again for your input,

Dave.

-----Original Message-----
From: HDTV Magazine On Behalf Of
Rodolfo La Maestra
Sent: Monday, July 25, 2005 4:58 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Dave,

I know you mentioned good line of sight but the behavior you describe is
similar to wet trees, what
is the elevation of your dish?

What is the strength when wet? Are all the receivers dropping signal
strength proportionally?

Is the loss in only some transponders? or all of them stop working?

Try posting this description in the satellite guys forum.

Best Regards,

Rodolfo La Maestra




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#9
----- HDTV Magazine Tips List -----

What is the signal strength on a clear day?

-----Original Message-----
From: Dave Bowling
Sent: Tuesday, July 26, 2005 8:17 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Rodolfo,

The elevation is 40.

There are no trees what so ever in the line of sight.

All receivers drop out at the same time. All give the same error message -
Searching for satellite signal.

We had predictions of rain in our area today. As a test, I bypassed the
switch with a direct run from my 811 receiver to the dish.

As soon as it started to get the slightest clouds, the signal dropped.

Thanks again for your input,

Dave.

-----Original Message-----
From: HDTV Magazine On Behalf Of
Rodolfo La Maestra
Sent: Monday, July 25, 2005 4:58 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

Dave,

I know you mentioned good line of sight but the behavior you describe is
similar to wet trees, what
is the elevation of your dish?

What is the strength when wet? Are all the receivers dropping signal
strength proportionally?

Is the loss in only some transponders? or all of them stop working?

Try posting this description in the satellite guys forum.

Best Regards,

Rodolfo La Maestra




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#10
----- HDTV Magazine Tips List -----

The issue is often not what is happening at your house, but what is
happening to the south of you (or between you and the satellites).

I often have my DirecTV signal drop out when there is a clear sky
overhead, but tall thunderheads directly south of me. The water in
those clouds blocks things more than rain in your back yard.

On Jul 26, 2005, at 7:22 PM, Joseph Azar wrote:

> ----- HDTV Magazine Tips List -----
>
> What is the signal strength on a clear day?
>
> -----Original Message-----
> From: Dave Bowling
> Sent: Tuesday, July 26, 2005 8:17 PM
> To: HDTV Magazine
> Subject: Re: Dish Network Service
>
> ----- HDTV Magazine Tips List -----
>
> Rodolfo,
>
> The elevation is 40.
>
> There are no trees what so ever in the line of sight.
>
> All receivers drop out at the same time. All give the same error
> message -
> Searching for satellite signal.
>
> We had predictions of rain in our area today. As a test, I
> bypassed the
> switch with a direct run from my 811 receiver to the dish.
>
> As soon as it started to get the slightest clouds, the signal dropped.
>
> Thanks again for your input,
>
> Dave.
>
> -----Original Message-----
> From: HDTV Magazine On
> Behalf Of
> Rodolfo La Maestra
> Sent: Monday, July 25, 2005 4:58 PM
> To: HDTV Magazine
> Subject: Re: Dish Network Service
>
> ----- HDTV Magazine Tips List -----
>
> Dave,
>
> I know you mentioned good line of sight but the behavior you
> describe is
> similar to wet trees, what
> is the elevation of your dish?
>
> What is the strength when wet? Are all the receivers dropping signal
> strength proportionally?
>
> Is the loss in only some transponders? or all of them stop working?
>
> Try posting this description in the satellite guys forum.
>
> Best Regards,
>
> Rodolfo La Maestra
>
>
>
>
> To unsubscribe please click: [email protected]
>
> To receive the digest mode (one email a day made from all posted
> that same
> day) send an email to:
> [email protected]
>
>
>
>
>
> To unsubscribe please click: [email protected]
>
> To receive the digest mode (one email a day made from all posted
> that same day) send an email to:
> [email protected]
>

--
Steve Martin http://www.cheezmo.com/
Smart Calibration, LLC http://www.smartcalibration.com/
The Widescreen Movie Center http://www.widemovies.com/
Letterboxed Movie TV Schedule http://www.widemovies.com/lbx.html


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#11
----- HDTV Magazine Tips List -----

I must assume that you are in a very northern part of the country and have a
low sat elevation to have that problem. In SC with a 40+ sat elevation I
have never experienced nor heard of a problem with thunderheads far away.
Are you in Montana, Oregon, or somewhere that far north and west?

-----Original Message-----
From: Steve Martin
Sent: Tuesday, July 26, 2005 8:26 PM
To: HDTV Magazine
Subject: Re: Dish Network Service

----- HDTV Magazine Tips List -----

The issue is often not what is happening at your house, but what is
happening to the south of you (or between you and the satellites).

I often have my DirecTV signal drop out when there is a clear sky
overhead, but tall thunderheads directly south of me. The water in
those clouds blocks things more than rain in your back yard.

On Jul 26, 2005, at 7:22 PM, Joseph Azar wrote:

> ----- HDTV Magazine Tips List -----
>
> What is the signal strength on a clear day?
>
> -----Original Message-----
> From: Dave Bowling
> Sent: Tuesday, July 26, 2005 8:17 PM
> To: HDTV Magazine
> Subject: Re: Dish Network Service
>
> ----- HDTV Magazine Tips List -----
>
> Rodolfo,
>
> The elevation is 40.
>
> There are no trees what so ever in the line of sight.
>
> All receivers drop out at the same time. All give the same error
> message -
> Searching for satellite signal.
>
> We had predictions of rain in our area today. As a test, I
> bypassed the
> switch with a direct run from my 811 receiver to the dish.
>
> As soon as it started to get the slightest clouds, the signal dropped.
>
> Thanks again for your input,
>
> Dave.
>
> -----Original Message-----
> From: HDTV Magazine On
> Behalf Of
> Rodolfo La Maestra
> Sent: Monday, July 25, 2005 4:58 PM
> To: HDTV Magazine
> Subject: Re: Dish Network Service
>
> ----- HDTV Magazine Tips List -----
>
> Dave,
>
> I know you mentioned good line of sight but the behavior you
> describe is
> similar to wet trees, what
> is the elevation of your dish?
>
> What is the strength when wet? Are all the receivers dropping signal
> strength proportionally?
>
> Is the loss in only some transponders? or all of them stop working?
>
> Try posting this description in the satellite guys forum.
>
> Best Regards,
>
> Rodolfo La Maestra
>
>
>
>
> To unsubscribe please click: [email protected]
>
> To receive the digest mode (one email a day made from all posted
> that same
> day) send an email to:
> [email protected]
>
>
>
>
>
> To unsubscribe please click: [email protected]
>
> To receive the digest mode (one email a day made from all posted
> that same day) send an email to:
> [email protected]
>

--
Steve Martin http://www.cheezmo.com/
Smart Calibration, LLC http://www.smartcalibration.com/
The Widescreen Movie Center http://www.widemovies.com/
Letterboxed Movie TV Schedule http://www.widemovies.com/lbx.html


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#12
----- HDTV Magazine Tips List -----

No, I'm just north of Dallas.

But we have TALL thunderheads 'round these parts.

On Jul 26, 2005, at 7:46 PM, Joseph Azar wrote:

> ----- HDTV Magazine Tips List -----
>
> I must assume that you are in a very northern part of the country
> and have a
> low sat elevation to have that problem. In SC with a 40+ sat
> elevation I
> have never experienced nor heard of a problem with thunderheads far
> away.
> Are you in Montana, Oregon, or somewhere that far north and west?
>
> -----Original Message-----
> From: Steve Martin
> Sent: Tuesday, July 26, 2005 8:26 PM
> To: HDTV Magazine
> Subject: Re: Dish Network Service
>
> ----- HDTV Magazine Tips List -----
>
> The issue is often not what is happening at your house, but what is
> happening to the south of you (or between you and the satellites).
>
> I often have my DirecTV signal drop out when there is a clear sky
> overhead, but tall thunderheads directly south of me. The water in
> those clouds blocks things more than rain in your back yard.
>
> On Jul 26, 2005, at 7:22 PM, Joseph Azar wrote:
>
>
>> ----- HDTV Magazine Tips List -----
>>
>> What is the signal strength on a clear day?
>>
>> -----Original Message-----
>> From: Dave Bowling
>> Sent: Tuesday, July 26, 2005 8:17 PM
>> To: HDTV Magazine
>> Subject: Re: Dish Network Service
>>
>> ----- HDTV Magazine Tips List -----
>>
>> Rodolfo,
>>
>> The elevation is 40.
>>
>> There are no trees what so ever in the line of sight.
>>
>> All receivers drop out at the same time. All give the same error
>> message -
>> Searching for satellite signal.
>>
>> We had predictions of rain in our area today. As a test, I
>> bypassed the
>> switch with a direct run from my 811 receiver to the dish.
>>
>> As soon as it started to get the slightest clouds, the signal
>> dropped.
>>
>> Thanks again for your input,
>>
>> Dave.
>>
>> -----Original Message-----
>> From: HDTV Magazine On
>> Behalf Of
>> Rodolfo La Maestra
>> Sent: Monday, July 25, 2005 4:58 PM
>> To: HDTV Magazine
>> Subject: Re: Dish Network Service
>>
>> ----- HDTV Magazine Tips List -----
>>
>> Dave,
>>
>> I know you mentioned good line of sight but the behavior you
>> describe is
>> similar to wet trees, what
>> is the elevation of your dish?
>>
>> What is the strength when wet? Are all the receivers dropping signal
>> strength proportionally?
>>
>> Is the loss in only some transponders? or all of them stop working?
>>
>> Try posting this description in the satellite guys forum.
>>
>> Best Regards,
>>
>> Rodolfo La Maestra
>>
>>
>>
>>
>> To unsubscribe please click: [email protected]
>>
>> To receive the digest mode (one email a day made from all posted
>> that same
>> day) send an email to:
>> [email protected]
>>
>>
>>
>>
>>
>> To unsubscribe please click: [email protected]
>>
>> To receive the digest mode (one email a day made from all posted
>> that same day) send an email to:
>> [email protected]
>>
>>
>
> --
> Steve Martin http://www.cheezmo.com/
> Smart Calibration, LLC http://www.smartcalibration.com/
> The Widescreen Movie Center http://www.widemovies.com/
> Letterboxed Movie TV Schedule http://www.widemovies.com/lbx.html
>
>
> To unsubscribe please click: [email protected]
>
> To receive the digest mode (one email a day made from all posted
> that same
> day) send an email to:
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>
>
>
>
>
> To unsubscribe please click: [email protected]
>
> To receive the digest mode (one email a day made from all posted
> that same day) send an email to:
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>

--
Steve Martin http://www.cheezmo.com/
Smart Calibration, LLC http://www.smartcalibration.com/
The Widescreen Movie Center http://www.widemovies.com/
Letterboxed Movie TV Schedule http://www.widemovies.com/lbx.html


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#13
----- HDTV Magazine Tips List -----

At the sake of sounding silly... how about a bigger dish?

Richard Fisher
www.HDLibrary.com Published by Tech Services
A division of Mastertech Repair Corporation

Steve Martin wrote:
> ----- HDTV Magazine Tips List -----
>
> No, I'm just north of Dallas.
>
> But we have TALL thunderheads 'round these parts.
>
> On Jul 26, 2005, at 7:46 PM, Joseph Azar wrote:
>
>> ----- HDTV Magazine Tips List -----
>>
>> I must assume that you are in a very northern part of the country and
>> have a
>> low sat elevation to have that problem. In SC with a 40+ sat elevation I
>> have never experienced nor heard of a problem with thunderheads far
>> away.
>> Are you in Montana, Oregon, or somewhere that far north and west?
>>
>> -----Original Message-----
>> From: Steve Martin
>> Sent: Tuesday, July 26, 2005 8:26 PM
>> To: HDTV Magazine
>> Subject: Re: Dish Network Service
>>
>> ----- HDTV Magazine Tips List -----
>>
>> The issue is often not what is happening at your house, but what is
>> happening to the south of you (or between you and the satellites).
>>
>> I often have my DirecTV signal drop out when there is a clear sky
>> overhead, but tall thunderheads directly south of me. The water in
>> those clouds blocks things more than rain in your back yard.
>>
>> On Jul 26, 2005, at 7:22 PM, Joseph Azar wrote:
>>
>>
>>> ----- HDTV Magazine Tips List -----
>>>
>>> What is the signal strength on a clear day?
>>>
>>> -----Original Message-----
>>> From: Dave Bowling
>>> Sent: Tuesday, July 26, 2005 8:17 PM
>>> To: HDTV Magazine
>>> Subject: Re: Dish Network Service
>>>
>>> ----- HDTV Magazine Tips List -----
>>>
>>> Rodolfo,
>>>
>>> The elevation is 40.
>>>
>>> There are no trees what so ever in the line of sight.
>>>
>>> All receivers drop out at the same time. All give the same error
>>> message -
>>> Searching for satellite signal.
>>>
>>> We had predictions of rain in our area today. As a test, I
>>> bypassed the
>>> switch with a direct run from my 811 receiver to the dish.
>>>
>>> As soon as it started to get the slightest clouds, the signal dropped.
>>>
>>> Thanks again for your input,
>>>
>>> Dave.
>>>
>>> -----Original Message-----
>>> From: HDTV Magazine On
>>> Behalf Of
>>> Rodolfo La Maestra
>>> Sent: Monday, July 25, 2005 4:58 PM
>>> To: HDTV Magazine
>>> Subject: Re: Dish Network Service
>>>
>>> ----- HDTV Magazine Tips List -----
>>>
>>> Dave,
>>>
>>> I know you mentioned good line of sight but the behavior you
>>> describe is
>>> similar to wet trees, what
>>> is the elevation of your dish?
>>>
>>> What is the strength when wet? Are all the receivers dropping signal
>>> strength proportionally?
>>>
>>> Is the loss in only some transponders? or all of them stop working?
>>>
>>> Try posting this description in the satellite guys forum.
>>>
>>> Best Regards,
>>>
>>> Rodolfo La Maestra
>>>
>>>
>>>
>>>
>>> To unsubscribe please click: [email protected]
>>>
>>> To receive the digest mode (one email a day made from all posted
>>> that same
>>> day) send an email to:
>>> [email protected]
>>>
>>>
>>>
>>>
>>>
>>> To unsubscribe please click: [email protected]
>>>
>>> To receive the digest mode (one email a day made from all posted
>>> that same day) send an email to:
>>> [email protected]
>>>
>>>
>>
>> --
>> Steve Martin http://www.cheezmo.com/
>> Smart Calibration, LLC http://www.smartcalibration.com/
>> The Widescreen Movie Center http://www.widemovies.com/
>> Letterboxed Movie TV Schedule http://www.widemovies.com/lbx.html
>>
>>
>> To unsubscribe please click: [email protected]
>>
>> To receive the digest mode (one email a day made from all posted that
>> same
>> day) send an email to:
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>>
>>
>>
>>
>>
>> To unsubscribe please click: [email protected]
>>
>> To receive the digest mode (one email a day made from all posted that
>> same day) send an email to:
>> [email protected]
>>
>
> --
> Steve Martin http://www.cheezmo.com/
> Smart Calibration, LLC http://www.smartcalibration.com/
> The Widescreen Movie Center http://www.widemovies.com/
> Letterboxed Movie TV Schedule http://www.widemovies.com/lbx.html
>
>
> To unsubscribe please click: [email protected]
>
> To receive the digest mode (one email a day made from all posted that
> same day) send an email to:
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>


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