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I just had Direct TV installed, I got the $199 deal on the HD Tivo by
purchasing their 4 room free deal and then when that was installed and
initialized I called 5 minutes later and was able to order the HD Tivo box.
It made no sense but this is what the CSR at Direct told me to do. What a
waste to have an installer come to my home install two dish's then come back
a couple of days later ,take them down to put up a HD dish.
It is unbelievable how little these guys know about HD or even the service
they install for. I wont get into all the specifics.
My question is that I ordered the High def package and was told I would have
to have an off air antenna hooked up for $50 to be able to get the local
networks in HD. When the guy came because of miscommunication he did not
have the antenna. He also said that he does not know what Direct would sell
me an antenna because where I live I would not be able to pull in the HD
signal.
When I called Direct I spoke with a supervisor and said that if I am unable
to get my local channels in HD as requested that I would like to receive a
feed somewhere else in the country that would give me HD network
programming. She said that due to FCC rulings that they are not able to do
this for me. I said that I thought that if I was unable to get the HD
picture that I coukd then sign a waiver to get the channels from another
market. She said no that since I can still receive the local channels in SD
that was all that they would be able to provide for me.
Can someone with Dish Network or Direct TV experience enlighten me on the
regulations here? I will be real ticked if I cannot get Network High
Definition programming.
Thanks
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[email protected]
I just had Direct TV installed, I got the $199 deal on the HD Tivo by
purchasing their 4 room free deal and then when that was installed and
initialized I called 5 minutes later and was able to order the HD Tivo box.
It made no sense but this is what the CSR at Direct told me to do. What a
waste to have an installer come to my home install two dish's then come back
a couple of days later ,take them down to put up a HD dish.
It is unbelievable how little these guys know about HD or even the service
they install for. I wont get into all the specifics.
My question is that I ordered the High def package and was told I would have
to have an off air antenna hooked up for $50 to be able to get the local
networks in HD. When the guy came because of miscommunication he did not
have the antenna. He also said that he does not know what Direct would sell
me an antenna because where I live I would not be able to pull in the HD
signal.
When I called Direct I spoke with a supervisor and said that if I am unable
to get my local channels in HD as requested that I would like to receive a
feed somewhere else in the country that would give me HD network
programming. She said that due to FCC rulings that they are not able to do
this for me. I said that I thought that if I was unable to get the HD
picture that I coukd then sign a waiver to get the channels from another
market. She said no that since I can still receive the local channels in SD
that was all that they would be able to provide for me.
Can someone with Dish Network or Direct TV experience enlighten me on the
regulations here? I will be real ticked if I cannot get Network High
Definition programming.
Thanks
To unsubscribe please click: [email protected]
To receive the digest mode (one email a day made from all posted that same day) send an email to:
[email protected]