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JVC and their wonderful customer service dept.

Started by Hugh • Sep 28, 2005 • 4 posts
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#1
----- HDTV Magazine Tips List -----

A few days ago I sent an email to JVC and inquired about their new model
HD-70FH96 as to whether or not it would be able to accept 1080p. I spelled
it out in detail as to what I really wanted to know and they responded as
follows. It's obvious they do not have a clue. Just thought it was
interesting.

Hugh

> Dear Mr Campbell,
> Thank you for your recent e-mail inquiry to JVC.
>
> There are three kinds of inputs on the tv that you can use to get 1080p.
>
> 1 HDMI
> 2 Component
> 3 Firewire
>
>
> If you require further assistance please contact the JVC Customer Care
> Center directly at 1-800-252-5722 between 9AM-10PM Eastern time 7 days a
> week.
>
> If you need assistance with an operational issue, it is best to have
> access to your JVC system while speaking to our support group. They will
> be glad to assist you.
>
> Thank you,
> JVC Email Response Team


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#2
----- HDTV Magazine Tips List -----

Unfortunately JVC does not seem to understand the
meaning of customer service?
--- Hugh Campbell <[email protected]> wrote:

> ----- HDTV Magazine Tips List -----
>
> A few days ago I sent an email to JVC and inquired
> about their new model
> HD-70FH96 as to whether or not it would be able to
> accept 1080p. I spelled
> it out in detail as to what I really wanted to know
> and they responded as
> follows. It's obvious they do not have a clue.
> Just thought it was
> interesting.
>
> Hugh
>
> > Dear Mr Campbell,
> > Thank you for your recent e-mail inquiry to JVC.
> >
> > There are three kinds of inputs on the tv that you
> can use to get 1080p.
> >
> > 1 HDMI
> > 2 Component
> > 3 Firewire
> >
> >
> > If you require further assistance please contact
> the JVC Customer Care
> > Center directly at 1-800-252-5722 between 9AM-10PM
> Eastern time 7 days a
> > week.
> >
> > If you need assistance with an operational issue,
> it is best to have
> > access to your JVC system while speaking to our
> support group. They will
> > be glad to assist you.
> >
> > Thank you,
> > JVC Email Response Team
>
>
> To unsubscribe please click:
> [email protected]
>
> To receive the digest mode (one email a day made
> from all posted that same day) send an email to:
> [email protected]
>







__________________________________________________________
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#3
----- HDTV Magazine Tips List -----

Hugh,

Could it be possible that a better question would be "does your TV accept
and display native 1080p without the internal scaler reprocessing the
original signal?

Just a thought. :)




Larry


-----Original Message-----
From: HDTV Magazine On Behalf Of
Nicetry
Sent: Wednesday, September 28, 2005 3:07 PM
To: HDTV Magazine
Subject: Re: JVC and their wonderful customer service dept.

----- HDTV Magazine Tips List -----

Unfortunately JVC does not seem to understand the
meaning of customer service?
--- Hugh Campbell <[email protected]> wrote:

> ----- HDTV Magazine Tips List -----
>
> A few days ago I sent an email to JVC and inquired
> about their new model
> HD-70FH96 as to whether or not it would be able to
> accept 1080p. I spelled
> it out in detail as to what I really wanted to know
> and they responded as
> follows. It's obvious they do not have a clue.
> Just thought it was
> interesting.
>
> Hugh
>
> > Dear Mr Campbell,
> > Thank you for your recent e-mail inquiry to JVC.
> >
> > There are three kinds of inputs on the tv that you
> can use to get 1080p.
> >
> > 1 HDMI
> > 2 Component
> > 3 Firewire
> >
> >
> > If you require further assistance please contact
> the JVC Customer Care
> > Center directly at 1-800-252-5722 between 9AM-10PM
> Eastern time 7 days a
> > week.
> >
> > If you need assistance with an operational issue,
> it is best to have
> > access to your JVC system while speaking to our
> support group. They will
> > be glad to assist you.
> >
> > Thank you,
> > JVC Email Response Team
>
>
> To unsubscribe please click:
> [email protected]
>
> To receive the digest mode (one email a day made
> from all posted that same day) send an email to:
> [email protected]
>







__________________________________________________________
Find your next car at http://autos.yahoo.ca

To unsubscribe please click: [email protected]

To receive the digest mode (one email a day made from all posted that same
day) send an email to:
[email protected]


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#4
----- HDTV Magazine Tips List -----

Oh, I asked the right question when I wrote to them, they just didn't bother
to take it to someone who could properly answer the question.

Hugh

----- Original Message -----
From: "Larry Megugorac" <[email protected]>
To: "HDTV Magazine" <[email protected]>
Sent: Wednesday, September 28, 2005 6:14 PM
Subject: Re: JVC and their wonderful customer service dept.


> ----- HDTV Magazine Tips List -----
>
> Hugh,
>
> Could it be possible that a better question would be "does your TV accept
> and display native 1080p without the internal scaler reprocessing the
> original signal?
>
> Just a thought. :)
>
>
>
>
> Larry
>
>
> -----Original Message-----
> From: HDTV Magazine On Behalf Of
> Nicetry
> Sent: Wednesday, September 28, 2005 3:07 PM
> To: HDTV Magazine
> Subject: Re: JVC and their wonderful customer service dept.
>
> ----- HDTV Magazine Tips List -----
>
> Unfortunately JVC does not seem to understand the
> meaning of customer service?
> --- Hugh Campbell <[email protected]> wrote:
>
>> ----- HDTV Magazine Tips List -----
>>
>> A few days ago I sent an email to JVC and inquired
>> about their new model
>> HD-70FH96 as to whether or not it would be able to
>> accept 1080p. I spelled
>> it out in detail as to what I really wanted to know
>> and they responded as
>> follows. It's obvious they do not have a clue.
>> Just thought it was
>> interesting.
>>
>> Hugh
>>
>> > Dear Mr Campbell,
>> > Thank you for your recent e-mail inquiry to JVC.
>> >
>> > There are three kinds of inputs on the tv that you
>> can use to get 1080p.
>> >
>> > 1 HDMI
>> > 2 Component
>> > 3 Firewire
>> >
>> >
>> > If you require further assistance please contact
>> the JVC Customer Care
>> > Center directly at 1-800-252-5722 between 9AM-10PM
>> Eastern time 7 days a
>> > week.
>> >
>> > If you need assistance with an operational issue,
>> it is best to have
>> > access to your JVC system while speaking to our
>> support group. They will
>> > be glad to assist you.
>> >
>> > Thank you,
>> > JVC Email Response Team
>>
>>
>> To unsubscribe please click:
>> [email protected]
>>
>> To receive the digest mode (one email a day made
>> from all posted that same day) send an email to:
>> [email protected]
>>
>
>
>
>
>
>
>
> __________________________________________________________
> Find your next car at http://autos.yahoo.ca
>
> To unsubscribe please click: [email protected]
>
> To receive the digest mode (one email a day made from all posted that same
> day) send an email to:
> [email protected]
>
>
> To unsubscribe please click: [email protected]
>
> To receive the digest mode (one email a day made from all posted that same
> day) send an email to:
> [email protected]


To unsubscribe please click: [email protected]

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