I have had a terrible experience with this upscaling DVD player. The biggest problem is that it WILL NOT upscale to 1080P with my new Aquos LC-37D90U TV. When I encountered this problem, I was told by Helios tech support that it was a known problem with some HDMI connections, and would be addressed 'soon' via a firmware update. That was 60 days ago, and still no update. Recently, the player would not eject a disk. It was stuck in a 'open' loop, but would not open the tray. Again I contacted tech support, and they told me to force the tray open, or disassemble the unit (remove the cover) and go from there. I have sent countless emails for a warranty resolution, but am getting nowhere. I have now contacted my credit card company to intervene.
The picture quality at 1080i over HDMI is pretty good (the blacks are not very crisp, and there is a fair amount of jaggies). The player defaults to closed captioning on every time it auto-starts a DVD. Very annoying! The build quality and lack of 1080P support makes this unit not worth the 'great price.' I absolutely WOULD NOT buy any product from Helios again.