Big Problems with HR20

BruceMyers · Post by **BruceMyers** » Fri Sep 21, 2007 9:05 pm

Next week I will receive my fourth HR20 receiver and I am not happy. I spend more time rebooting , repackaging, and re mailing receivers than I do watching them. Today I hooked up my 3rd hr20 and it working fine fr 4 hours. The receiver quit responding to the remote or it's own buttons. I had to reset it. I gone through freezes, choppy sound, crashes, instant reboots, shutdowns, tuners going out and much more. Will there be a end to this madness. Directv acts like no one has problems. This will be the last time I hook one up, i don't know if Dish is any better but I'm pulling my hair our. Bruce

davetx · Post by **davetx** » Sun Sep 23, 2007 2:48 am

Hi Bruce,
Sorry to hear about your problems. I have 6 HR20's and have had no problems. I have Monster surge protectors on all of them. Keep the faith. Could the problem be something else on your end? I have heard they are susceptable to surges, ask Direct.
Dave.

JLINES · Post by **JLINES** » Sun Sep 23, 2007 5:12 am

Bruce I have even more bad news for you now this is going back to the day they came out but I have gone through at lease no less then 10 HR20's. Now I own 3 of them so it hasn't been the same one but over the course of the pass year all 3 have had to go back quite a few times. Now I will say that it's been about a month since one didn't freeze up or be DOA or just not work right.

davetx · Post by **davetx** » Sun Sep 23, 2007 6:01 am

Duh Bruce I have to correct that. I have 6 H20's. I do have 1 HR20-700 with no problems, but again i have a surge protector.
Dave

BruceMyers · Post by **BruceMyers** » Sun Sep 23, 2007 9:51 am

Hi, I keep my HR20 and TV and a 1000 APC Ups unit. That way I protect the unit and don't have to reboot after the power flickers. They won't let me protect the cable coming in , directv says the cable can't run through a surge protector. It has to run from the dish into the b band converter and to the dvr. Bruce

davetx · Post by **davetx** » Sun Sep 23, 2007 10:02 am

I run my incoming satellite cables to the monster surge protector and then to the b band converter with no problems.

danerigden · Post by **danerigden** » Sun Sep 23, 2007 11:14 am

Might I suggest that instead of the HR20 you try a H20 plus the Philips DVDR3575H. ($289 at Circuit City).
I have been using the H20 plus the previous Philips model DVR (3455) and have had great results.
Although you cannot record one channel and watch another, you can edit what you have recorded and archive it to the inbuilt DVD recorder. Also , there is no monthly fee.
Check out:
http://www.circuitcity.com/ssm/Customer ... ew.do#tabs

akirby · Post by **akirby** » Mon Sep 24, 2007 7:07 am

Are you able to record and playback in HD?

BruceMyers · Post by **BruceMyers** » Mon Sep 24, 2007 7:09 am

Yes you can record and playback in HD, as long as the unit is working

akirby · Post by **akirby** » Mon Sep 24, 2007 8:48 am

What is the connection between the H20 and DVD? Firewire?

HDTV Forum

Big Problems with HR20

Big Problems with HR20

HR20 Problems

HR20

Problems with HR20.

HR20