Just bought the Motorola DCT-6416 to replace my older rental unit, and I have one odd issue. The volume control button does not seem to function properly. It does adjust the sound on my television, but not on the cable box (it does show the bars adjusting while the button is pressed, just no change in sound level).
Words of wisdom?
Thanks for the reply! I have been on the phone with my cable provider 3 times over this. We have re-activated it, shut the power off, etc, and there has been no change. They have suggested that the box is either broken, or the hdmi cable (which they do not support) is defective. Does either make sense if the volume control on the tv (via the cable box) works?
Ahh....HDMI cable. I bet the HDMI audio does not support variable output levels. The cable box volume control is only changing the volume level of the regular audio output jacks. You have to control the volume via the TV or A/V receiver.
Get a Harmony remote and you won't have to switch anything - the volume will control the TV and everything else controls the cable box. Or AV receiver or anything else.
You can teach the remote to use your TV volume only by programming it this way:
Simply press and hold the setup button until a device key blinks twice.
Punch in 993 and a device key will blink twice.
Press and release the TV button and you will get two blinks.
That's it, the remote will now use the TV volume only instead of the cable box.
Guys, thanks for your tips, and rest assured I have already done that as well. Here is the issue, the remote control/cable box will not allow volume adjustments. The animated visual bars move indicating a volume change, yet there is no difference in volume. If I want to change the volume, I must press the TV mode button, and the remote will then work. This box replaces an idential (albeit non-pvr motorola model) product that allowed the volume levels to be adjusted. The only difference is that this model is hooked up with hdmi cable
I don't think you understood what bobby_c posted. What you did was program the TV code so when you select the TV device the volume controls the TV. What he posted was a global volume override code so that no matter which device you have selected the volume will always control the TV. Try it.
