Gefen HDMI switcher DD+ upgrade — Community

#1 Jul 22, 2006 at 8:46 pm

I couldn't find my original thread on this subject, so I thought I would put it here and you can move it to the corresponding thread later...Gefen did send me an upgrade chip which was supposed to make their HDMI switchers play DD+...but it didn't work...I will be back on the phone with them Monday and hopefully their tech team will be able to figure this out...(It appears I am the DD+ guinnea pig for HDMI switchers?)... :roll:

As of this date, none of the Gefen HDMI switchers are passing the DD+ signal correctly. It is frustrating, but I'm sure it will be worked out shortly.

#2 Jul 23, 2006 at 4:10 am

I am very sorry but that post and many others of great info were lost recently...

HDTV Magazine loss of service - loss of data
http://www.hdtvmagazine.com/forum/viewtopic.php?t=6101

Thanks for starting another!

#3 Jul 23, 2006 at 6:22 pm

No problemo....I will post the results of my on-going saga with the 4X2 Gefen HDMI switcher...(I will probably sell it now that Pioneer has come out with a 4 input HDMI receiver)...But I will not give up until the switcher accepts DD+...after it is fixed, I may keep it for future uses or sell it and put the money towards the new receiver.

#4 Jul 25, 2006 at 7:30 pm

Ok, Gefen has agreed to refund my $549.99 for my 4X2 HDMI switcher due to the fact that they don't have an HDMI receiver or an HD-DVD/Blu-Ray player to test their upgrades...I will buy a switcher from them in the near future when they figure out why it doesn't pass PCM DD+ and correct the problem.

#5 Jul 26, 2006 at 4:02 pm

How long did you have that switcher?

#6 Jul 28, 2006 at 11:39 pm

Richard...I had it for about a year. Normally they won't refund after 60 days but I buy alot of stuff from them so they try to keep me happy... :lol:

Plus I will be buying a $400.00 splitter from them... :wink:

#7 Oct 26, 2006 at 10:13 pm

Make sure to tell them that you want the brand new firmware upgrade 1.007- i
Installed in the unit...(existing shelf units do not have it) ...This upgrade allows PCM audio passthrough for the lossless audio formats such as TrueHD and DD+....This update is new as of 10 25 06... :wink: