Mike,
As you said, if Toshiba admitted there is a problem with your player for 4:3 viewing I assume there is nothing else to do than wait.
However, looking at the manual of your player, on page 36 the video menu shows some options that may cause/solve what you describe, and I quote:
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16:9 Wide*:
Select this when a wide-screen TV is connected. Discs recorded in wide-screen format is played back over the entire TV screen.
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16:9 Squeeze:
When playing back 4:3 images, the picture is displayed in the center of the 16:9 screen with a 4:3 aspect ratio.
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You did not said what your current setting was, but the "squeeze" setting above seems to perform what you want, and the wide setting may produce what you do not want.
I assume you have researched your case with other player owners on the AVS forum to confirm the problem is widespread and there is nothing you can do than wait for a firmware.
I also assume you have tried the other two (4:3) display settings in the menu when playing 4:3 content, even if your TV is 16:9, one never knows how this manufacturer's software was designed until your try it.
Best Regards,
Rodolfo La Maestra

